WHAT ABOUT CUSTOMER SERVICE?
We are happy to provide you with frequently asked questions. ACME Dumpsters takes pride in providing outstanding customer satisfaction. We are here to help you with your dumpster needs! Below you will find the answers to frequently asked questions that we hear from our valued customers.
WHAT DUMPSTER SIZES DO YOU OFFER?
Our fleet of ACME Dumpsters are 10-yard, 15-yard, and 20-yard Dumpsters. All sizes have a footprint of 8 feet wide by 16 feet long. They are 3′, 4’, and 5′ tall. Our flexible scheduling options allow you to book dumpsters in Reno, Sparks, Carson City and surrounding areas for as little or as long as needed.
WHAT MATERIALS DO YOU NOT ACCEPT?
PAINT, OIL PRODUCTS, FLAMMABLE MATERIAL, NO LIQUIDS OF ANY KIND, CONCRETE, ROCKS, BRICKS, MASONRY, BATTERIES, HAZARDOUS MATERIALS, TIRES, STUMPS, ROOFING MATERIALS, ASBESTOS, DIRT.
HOW LONG CAN I KEEP THE DUMPSTER?
We offer flexible dumpster rental periods to fit your project's timeline. Rental periods can range from 1-day, 1-month, 1-year, whatever timeline you need an ACME dumpster for we can accommodate.
HOW MUCH DOES IT COST TO RENT A DUMPSTER?
Our dumpster rental prices vary depending on the dumpster size, and the amount of waste being hauled away. Our 10-yard begins at $250; our 15-yard begins at $300 for a single day, and our 20-yard begins at $350 for a single day.
CAN I PLACE THE DUMPSTER ON MY STREET?
Placement requirements vary by location, so it's best to consult with us or your local authorities about where you can place the dumpster. HOA’s may have limitations also so check with your HOA.
HOW SOON IN ADVANCE SHOULD I PLACE MY ORDER?
The more time ahead, the better. Next-day delivery is ideal, but three days advanced notice is customary for any local hauling service company.
ARE THERE ANY ADDITIONAL FEES I NEED TO KNOW ABOUT?
Excess Weight – Please do not put loads of concrete, rock or dirt in the dumpster. We do not operate dump trucks. Our maximum weight in the dumpster is 4 tons. If you fill a 20-yard dumpster up with dirt, it’s likely to exceed 8 tons!
Unauthorized movement of the dumpster
Tires, appliances w/ freon mixed in with trash, hazardous material, or liquids. We are a Solid Waste Hauler.
WHAT SERVICES DO YOU PROVIDE?
We are a transportation & hauling service for junk & waste removal. We offer scrap metal removal, junk removal, waste removal, & hauling services.
I NEED TO CANCEL MY ORDER. HOW DO WE PROCEED?
24-hour notice is required. If your notification is not received in advance of 24 hours, there is a $100 cancellation fee.
WHAT IS INCLUDED IN USING OUR DUMPSTERS?
Dropping off an ACME dumpster.
Permission to use the dumpster according to our guidelines.
Picking up the dumpster.
Disposing of the contents.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
All major credit cards. Venmo, Cash, Check.